FAQs

Where do you deliver?

We currently deliver to all mainland United Kingdom.

Is it free delivery?

Delivery is from £5.99.

How quickly do I get my order?

Individual products will display delivery times.

What days do you deliver?

We deliver business days via Royal Mail 48 hour tracked.

How do I know my order is on the way?

You will get a dispatch email from Eazy Plants and then a tracking email from Royal Mail.

How do I get a refund?

If you require a refund please either email us at info@eazyplants.co.uk or call 01202 978373.

Do I have any guarantee on my products?

We do not offer any guarantee on live plants due too many variables that could cause plant issues but we do make sure it will turn up to you in first class condition. We offer standard manufactures guarantee on all other products.

What happens if I won't be in when you are delivering?

If you are not going to be in please let us know a safe place you would like us to leave your products via contact page.

Are your products delivered by a courier company?

Yes all our products are delivered via Royal Mail.

Can I track my delivery?

Yes you can track your product via the Royal Mail tracking code supplied when your order is dispatched.